30-Day Money-Back Guarantee & Refund Policy

At Figure Model Kits, we want to ensure that you are 100% happy with your purchase.

• If you received a damaged product or incorrect product, do not hesitate to contact us.
• If the product you received is not as advertised, we want to make things right.

Our policy offers a full refund within 30 days of your date of purchase as long as the product has not been used or altered and is promptly returned to us. We’d love to know why you are not satisfied, so please include details about the reason for your refund request when you reach out to us directly.

Our payment processor will submit the refund immediately upon receipt of the returned item.  Your financial institution can take up to 20 days for the refund to reflect in your bank account/card.